Our MISSION is to enable the owners of IT services companies to maximize the value of their assets.

Our VALUES are:

Quality - Our people and work are second to none.

Integrity - We're only as good as our reputation.

Performance - We deliver results.

LEADERSHIP MESSAGE

The business of IT services is challenging and enticing.

Enticing because it's always changing. Enticing because if you create lasting value for your clients, you can create high value for yourself. Challenging because creating high value requires a wide range of business and technical skills.

During your visit, I hope you will learn how Service Leadership has become a powerful tool for major shareholders of IT services companies to get the maximum possible value from their assets.

Our team of professionals is uniquely qualified to deliver results on three levels:

1. Operating improvements to existing services,

2. Go-to-market advances such as new services,

3. Strategic moves such as mergers, acquisitions and sales.

We're not financiers; we're experts in the business of IT services and how to create shareholder value.

Our clients have, on average, gained 37% in valuation and put an additional four points to the bottom line by engaging us. In fact, the typical owner's ROI for our services exceeds 500%.

As I write this in mid-2005, the economy continues to rebound. Many IT solutions companies are reporting sequential improvements in revenue and profits. Yet, our continued benchmarks still indicate most are barely profitable, while top performers regularly earn 15% to 20% pre-tax net income. Our specialty is in helping our clients understand how the top performers achieve these results, and in advising them on how to achieve their own transformation.

Whether you choose to optimize your existing operation, or bring out exciting new service offerings, or manage risk and enhance return by making a strategic move, we stand ready to serve your best interests.

Paul Dippell, CEO