Events

Webinars

Recorded Webinars - Learn on Your Schedule!

Each of the webinars listed below was recorded before a live audience and is approximately 1 1/2 hours in length. After each webinar, you'll be sent a valuable Excel-based tool explained during the webinar, selected slides from the webinar, and an FAQ if appropriate. Click the title of the webinar below to buy and learn now or to obtain more details.

Recorded Webinar: Setting Technical Compensation for a Win/Win Outcome

Recorded Webinar: Managed Services Financial Simulator

Recorded Webinar: Mergers & Acquisitions for IT Services Companies Webinar

 

Newsletters

IT Services Strategy - November 2007 Newsletter

IT Services Strategy - September 2007 Newsletter

IT Services Strategy - July 2007 Newsletter

IT Services Strategy - August 2006 Newsletter

IT Services Strategy - May 2006 Newsletter

IT Services Strategy - April 2006 Newsletter

IT Services Strategy - March 2006 Newsletter

IT Services Strategy - November 2005 Newsletter

IT Services Strategy - August 2005 Newsletter

IT Services Strategy - June 2005 Newsletter

IT Services Strategy - April 2005 Newsletter

IT Services Strategy - March 2005 Newsletter

IT Services Strategy - February 2005 Newsletter

IT Services Strategy - January 2005 Newsletter

 

Articles and White Papers
"Examples of IT Solutions Companies Transitioning to Successful Business Models", March 2005

"M&A Focus: Deal Structure" - Sbusiness Magazine, July/August 2002

"Navigating the Mergers & Acquisitions Process" - Sbusiness Magazine, December 2001

"Raise Recurring Revenue; Transition to a Managed Services Model" - Ingram Micro Advisor, August 2005

"Raise Recurring Revenue; Calculating Your Profitability Targets" - Ingram Micro Advisor, September 2005

"Raise Recurring Revenue; Creating the Right Structure" - Ingram Micro Advisor, October 2005

 

More about Service Leadership
CompTIA Announces Partnership with Service Leadership for Best Business Practices Executive Education

9-18-04 Press Release - D&A Founder Keynote Speaker at IBM Seminar Series

D&A Corporate Backgrounder

D&A BestMark™ Service