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S-L Index™ Group Frequently Asked Questions
What's the difference in the S-L Index™ Group and other CEO groups? What are the benefits of participating in an S-L Index™ Group? What is involved in attending an Optimizer™ meeting? How much of my time will it take to participate? How are new members placed in a group?
What's the difference in the S-L Index™ Group and other CEO groups? Our group comprises only Solution Providers so all members are in the same industry. We have members in groups from diverse geographic areas so there is not a confidentiality issue in the sharing of financial data. The S-L Index™ Groups focus on Best Practices for Solution Providers. All of our benchmarking is based on Solution Providers results so it is relevant to the operation of your business. Other CEO groups are typically focused on networking in the same geography and sharing of metrics that may or may not relate to your business model. These groups are great places to meet other CEO's in your area and sell them your services. What are the benefits of participating in an S-L Index™ Group? As a member of the Optimizer™ Index group you will learn best practices from Service Leadership and share then with your peers. You'll receive actionable advice on your most pressing challenges. Each quarter you'll be involved in education on topics relevant to your group delivered by Service Leadership experts. What is involved in attending an Optimizer™ meeting? To prepare for a group meeting you will want to bring a couple topics that you'd like to discuss with the group. You'll prepare any special project material that has been agreed upon. (i.e. Sales rep compensation plans, managed service contracts samples, etc…) Additionally, you'll want to be familiar with the group financial report in order to answer any questions about your company. How much of my time will it take to participate? There are two physical meetings that are 1 ½ days in length and two web meetings that are 3 hours each. In addition to attending the meetings, you'll have some preparation work and the input of your financials into our secure online system. The preparation work for meetings is 2 to 4 hours. The input of the financials after the initial set up is approximately 1-2 hours per quarter. How are new members placed in a group? We place members in groups by ensuring that no one has overlapping geographies and have similar business models. More specifically, a group will be comprised of members with similar employee numbers, percent of services and type of services sold.
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