|
Section
|
Contents
|
Page
|
| License
Agreement |
License
Agreement |
4 |
| Welcome |
Thank
you and about this report |
5 |
| Solution
Provider Business Models |
How
to evaluate Solution Provider business models |
7 |
| Definitions |
Some
terminology |
16 |
| Survey
Demographics |
Context
of the report |
18 |
| S-L
Index™ Profitability Summary |
Analysis
on a national level, including overall Best-in-Class |
21 |
| Financial
Performance Quartiles |
Comparing
overall financial performance |
37 |
| Financial
Results by Characteristic |
Comparing
specific business models |
50 |
| Business
Model Analysis |
Financial
performance by Business Model |
52 |
| Line
of Business Analysis |
Financial
performance by Line of Business (i.e. Offerings) |
79 |
| Sales
Gross Margin Analysis |
Gross
margins of offerings |
97 |
| Customer
Size Analysis |
Financial
performance by Customer Size (Number of Users) |
107 |
| Vertical
Market Analysis |
Financial
performance by Vertical Markets |
125 |
| The
IT Company Optimizer™ |
Targeting
factors which drive financial performance |
143 |
| For
More Info |
Resources
from Service Leadership |
154 |
